UX User Experience Statistics - KeyStar SEO Agency

Key UX User Experience Statistics For 2023-2024

User Experience Business Statistics:

68% of users abandon a brand because they feel the company is indifferent to their needs.
74% of businesses believe that user experience is crucial for increasing sales.
A business without a website could lose up to 80% of potential customers.
A one-second delay in page response can cause a 7% drop in conversions.
For every dollar invested in website UX, businesses can expect a return of up to $100.
Improved UI can boost your website’s conversion rate by 200%, while better UX design can lead to a 400% increase in conversions.
Over 70% of small businesses don’t utilize call-to-action (CTA) buttons on their websites.
Slow-loading websites result in a $2.6 billion revenue loss annually.

Content User Experience Statistics:

UX Content stats

14.7% of the world’s top websites also use WordPress.
34% of customers may make impromptu purchases after encountering personalized content.
39% disengage from content if images don’t load or the loading time is excessive.
45% of users appreciate content that displays well on all devices.
54% of users prefer content tailored to their interests.
WordPress, the leading content management system (CMS), accounts for 39.5% of all websites online.

User Behavior and Experience Statistics:

User behavior stats for UX

44% of customers share negative online experiences with friends.
63% of individuals prefer messaging an online chatbot for interacting with businesses or brands.
70% of users appreciate relatable humor used by companies.
86% of visitors want more product information on a company’s website.
88% of online consumers claim they won’t revisit a website after experiencing poor user experience.
A website’s aesthetics influence its credibility for 75% of customers.
Before visiting a store, 46% of consumers check a business’s website or online inventory.
If a chatbot fails to resolve an issue, 79% of users would like to speak with an actual person.
Web pages with videos keep visitors engaged 88% longer.
With 420 million global users, ad blockers are primarily adopted due to inadequate user experience caused by ads.

User Experience Design Statistics:

Stats on UX in web design

13.51% of businesses spend $5,000 to $6,000 on web design.
24.3% of companies allocate $2,000 to $2,500 for web design.
41% of customers prefer simple website design, while 59% seek impressive design.
48% of visitors view a website’s design as the most critical factor in determining a brand’s credibility.
According to 54% of marketing professionals, ad clutter is the most significant barrier to excellent user experience.
Design influences 94% of a website’s initial impressions.
Design issues account for 94% of unfavorable user feedback.
Site features and functionalities influence web design costs for 61.5% of businesses.
UX design affects web design costs for 46.1% of companies.

Mobile User Experience Statistics:

Stats on mobile UX

50% of users will use a website less if it isn’t mobile-friendly, even if they like the business.
52% of users are less likely to engage with companies needing more responsive mobile design.
67% of mobile users prefer purchasing products from mobile-friendly sites over competitors.
73% of mobile internet users have encountered slow-loading websites.
80% of mobile users shop online using their smartphones.
85% of users believe a business’s mobile website should be better than its desktop version.
90% of all mobile site visitors begin scrolling within 14 seconds, with 50% starting within 10 seconds.
96% of users have encountered non-mobile-optimized sites.
Mobile site visitors tend to leave a page taking over three seconds to load 53% of the time.
Poor mobile optimization frustrates 48% of users.

Cited Sources:

Digital Marketing Agency

KeyStar Search Marketing Agency is a top full-service digital marketing agency. We offer the expert SEO consulting services, (Pay-Per-Click) PPC management, web design and internet marketing in the Southwest. With locations in Phoenix AZ, Scottsdale, Las Vegas, San Diego and more…find out why KeyStar Search Engine Optimization consultants are better.